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Integrations, MCP & workflow automationClient work

Replace Zapier With Direct API Integrations (CRM, Email, Payments)

Direct API integrations between your store, CRM, email and payments — with idempotency, retries and an audit trail, instead of a chain of automation steps.

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Funnels and SMB teams
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The situation Integrations, MCP & workflow automation
Every new field means another step, and another step means another monthly bill and another place to fail.

Tick the lines that describe your case.

Describe my task

How I solve it

What I build

I build the integrations directly against the API of each system — your store, CRM, email and payments — and I take the middle tool out of the path. A direct call is idempotent, retried on a schedule, and logged, so a repeated event updates a record instead of creating a second one, and a failed call is visible rather than silent. Where a tool genuinely has no usable interface, I say that during scoping, not after the invoice.

The habit behind this is old: one of my early automation clients was a job where I stayed on and helped their other contractor finish the work. Direct integrations are the same job with fewer moving parts.

The process

How it works

6 steps. Scope and a fixed price are agreed before the first one.

  1. Map the current chain: which trigger calls which tool, and what breaks when one step fails.

  2. Find the direct path: the provider's own API or webhook for each hop, and where none exists.

  3. Make it idempotent: stable keys so a replay or a retry updates a record instead of duplicating it.

  4. Add retries and a visible failure: a queue, a dead-letter path and an alert on a stuck item.

  5. Keep an audit trail: what was sent, to which system, when, and with what result.

  6. Hand over the integration, the runbook and the failure modes.

Handover

What you get

  • The middle tool removed or reduced to a thin layer: direct calls between store, CRM, email and payments.
  • Idempotent handoffs, so a retry does not create a duplicate contact, order or row.
  • Retries, a dead-letter path and an alert instead of a silent failure.
  • An audit trail of what each system received and when.
  • A runbook and the failure modes written down, so the next person can operate it.

Built with

  • Direct calls to the CRM
  • email and payment providers' own APIs and webhooks (for example Kit and Stripe webhooks)
  • a queue with retries and a dead-letter path
  • an audit log
  • On my own builds this runs on TypeScript and Node with idempotent webhook receivers and automated tests

Proof

Done before, with dates and numbers

Client work Done for real clients. Client details are anonymised.

Before → after

Before, one booking could write three rows because three writers raced on the same record; after an in-process mutex, one booking writes one row. That fix came from the US telehealth build, closed on 2026-08-20.

  • US fertility-education brand

    delivered Apr 2026

    a read-only Kit (ConvertKit) API v4 audit of forms, tags, sequences and custom fields that reported gaps, then site captures wired to Kit with a fallback syncing Shopify orders to Kit.

  • US telehealth practice

    delivered Jul–Aug 2026

    Stripe checkout webhooks feeding a Google Sheet and a scheduled Google Ads offline import, plus a booking webhook with HMAC verification and an in-process mutex after a real race.

  • CRM and marketing-automation integrations on Upwork

    19 contracts, 2016–2020, average 4.78★

    ActiveCampaign, Customer.io, Salesforce, HubSpot, Zapier, and Google Apps Script parsing and reconciliation.

Rated 5 out of 5 on Upwork.

[He] did more than we asked him to do and even helped a third-party contractor of ours with some work without charging.

Upwork client, 2018 Upwork · 2018

What you can look at

A redrawn integration map — store → direct API → CRM/email → payments — with the idempotency key and the retry-and-alert path marked, on synthetic data. Beside it, a short failure table: what happens at each hop when a provider is down.

Client details anonymised. Figures read from the engagement records. I am the founder of Fixel Pixel.

Price and timeline

What it costs and how it runs

A single bounded integration is a Focused Fix, quoted before it starts, from USD 450. A rebuild across several systems is a Custom Engineering Project, quoted in writing from USD 1,500. Which one it is gets decided by the map of the current chain, not by preference.

QuoteFixed before work starts

Price
Focused Fix from USD 450 for a bounded integration, or a Custom Engineering Project from USD 1,500 for a multi-system rebuild, scoped and quoted in writing. Discussing the task is free.
Timeline
Focused Fix: fixed quote before start. Multi-system rebuild: scoped and quoted in writing. The failure and retry behaviour is agreed before coding starts.
First step
Describe the task. I reply within one working day, free, and tell you which option fits — or that you can fix it yourself.
Describe a task like this

A note from Daniilbefore you decide

When you don’t need this

If two apps already talk to each other natively and the volume is low, a native connector is cheaper than a custom integration. This pays off when the chain is long, the volume is high, or a silent failure costs real money. If only one step needs moving, that can be a small Focused Fix; a full direct-integration rebuild is a larger project, and I will tell you which one you actually need.

— Daniil

Questions

What people ask about this

Is this just "anti-Zapier"?

No. A connector is fine for a simple, low-volume step. It stops being fine when the business depends on it and a failure is invisible.

What about a tool with no API?

Sometimes the honest answer is that it cannot be integrated directly, and the job is to route around it. That gets said during scoping, before any quote.

How do you stop duplicate records?

Every handoff carries a stable key, so a retry or a replay updates the existing record instead of creating a new one. Duplication is a design decision, not bad luck.

What happens when a provider changes its API?

The integration fails visibly and retries, rather than failing silently. I hand over the runbook so your team can see which hop broke and what to do.

Can we keep some steps in Zapier?

Yes. The point is to move the critical paths — orders, payments, CRM writes — to direct calls, and leave low-stakes steps wherever they already work.

More like this

All situations
Daniil Maximkin

Hi, I’m Daniil.

I work with you from defining the problem to implementation and handover. You talk to the person who does the work. I work in English and Russian.

Have a task like this?

Describe your task

The first answer is free, within one working day. Or write directly: next@taskfordaniel.com